Privacy Policy
Effective 16 September 2026 · FGSS — Digital Systems Studio, Brisbane, Australia
In plain language
We collect the minimum data needed to respond to your enquiry and to keep this site working. We do not sell personal data. We do not use your data to train AI models. Contact happens through our governed channel, never through personal accounts.
What we collect
- Enquiry data you submit through our contact form: name, email, company and the message you write.
- Aggregate, non-identifying interaction events (for example, which section of a page was opened) used to understand what content is useful.
- Local browser preferences (for example interface settings you toggle), stored on your device only.
How we use it
- To reply to your enquiry and prepare a proposal, when you ask for one.
- To operate, secure and improve the site.
- For nothing else. We do not sell, rent or trade personal data, and we do not share it with advertisers.
Legal basis
Where a lawful basis is required, we rely on your consent (when you submit the form) and on our legitimate interest in operating a secure, working website. You may withdraw consent at any time by contacting us.
Retention
Enquiry data is kept only while the conversation is active or as required by law or an agreed contract. Interaction events are kept in aggregate form. We delete what we no longer need.
Your rights
Depending on where you are, you have one or more of the following rights:
- European Union / UK (GDPR / UK GDPR): access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your supervisory authority.
- Brazil (LGPD): confirmation of processing, access, correction, anonymisation, deletion, portability, and information about data sharing.
- Australia (Privacy Act 1988 / Australian Privacy Principles): access to the personal information we hold about you and correction of it.
- United States (state laws such as CCPA/CPRA): to know, access, delete, and correct personal information, and to opt out of its sale or sharing — note that we do not sell or share personal information as defined by those laws.
International transfers
Our infrastructure may process data in more than one country. Where your law requires safeguards for international transfers, we apply them and can tell you which ones on request.
Security
Access to enquiry data is restricted to the operator of the studio. Infrastructure is maintained with access controls, monitoring and backups. No system is perfectly secure; if you believe something went wrong, tell us and we will investigate.
Exercise your rights or ask anything
Send your request through our governed contact channel and we will respond within a reasonable time, and within any statutory deadline that applies to you.
Open the contact channel ↗This policy is published in English. Portuguese and Spanish versions are available on request; where versions differ, the English version governs.